Limited Lifetime Warranty

PACO® products are manufactured under the best standards of quality and workmanship. PACO HARDWARE INC warrants to the first consumer purchaser for as long because the original consumer purchaser owns their home (the "Warranty Period" for homeowners), that any hardware during normal use and every parts of this hardware are free from defects in material and manufacturing workmanship. All other purchasers (including purchasers for industrial, commercial and business use) are warranted for a period of 2 years from the initial date of purchase (the "Warranty Period" for non-homeowners).

If any of the hardware sold by PACO HARDWARE INC. found defective in material or manufacturing workmanship during the Warranty Period, PACO HARDWARE INC. will free of CHARGE provide the parts necessary to place the hardware back in good working condition and can replace free of CHARGE any part that proves defective in material and manufacturing workmanship, under normal installation, use and repair. Replacement parts could also be obtained by calling +1 905 678 8464, or by writing to support@pacohardware.com. Proof of purchase (original sales receipt) from the first consumer purchaser must accompany all warranty claims. Defects or damage caused by the employment of aside from genuine PACO parts isn't covered by this warranty.

This warranty is extensive in this it covers replacement of all defective parts. However, damage because of installation error, product abuse, product misuse, or use of cleaners containing abrasives, alcohol or other organic solvents, whether performed by a contractor, service company, or yourself, are excluded from this warranty. PACO HARDWARE INC. won't be liable for any labor charges and/or damage incurred in installation, repair or replacement, nor for any indirect, incidental or consequential damages, losses, injury or costs of any nature regarding any hardware provided. Except as provided by law, this warranty is in lieu of and excludes all other warranties, conditions and guarantees, whether expressed or implied, statutory or otherwise, including without restriction those of merchantability or of fitness to be used.

Some states, provinces and nations don't allow the exclusion or limitation of incidental or consequential damages, therefore the above limitations or exclusions might not apply to you. This warranty gives you specific legal rights and you'll even have other rights which vary from state to state, province to province, nation to nation. PACO HARDWARE INC. will advise you of the procedure to follow in making warranty claims. Simply write to PACO HARDWARE INC. using the address above. Explain the defect and include proof of purchase and your name, address, code and phone number.