Last updated: August 2, 2026
Privacy Policy
Paco Hardware Inc. is committed to protecting your personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
1. Information we collect
We collect account details (name, company, email, phone), order and billing information, and website analytics data (pages viewed, device and browser type) when you use pacohardware.com or place an order.
2. How we use your information
We use this information to process orders, manage your trade account, provide customer support, and improve our website and product catalog.
3. Cookies & consent
Our website uses cookies to remember your preferences and measure site performance.
A cookie consent bar lets you accept or decline non-essential cookies the first time you visit.
4. No sale of data
We do not sell, rent or trade your personal information to third parties.
Information is shared only with service providers, such as payment processors and carriers, as needed to fulfill your order.
5. Data retention
We retain account and order information for as long as your account is active and as required to meet accounting, tax and legal obligations, after which it is securely deleted.
6. Access & correction
You may request access to, or correction of, your personal information at any time by contacting us.
7. Contact us
Questions about this policy or your personal information can be directed to support@pacohardware.com.